Running a nonprofit can often feel like juggling on a unicycle—there’s never a dull moment, but there’s always something precarious about to tip. One of the most essential yet overlooked elements of this balancing act is your board of directors. These individuals aren’t just names on a roster; they’re the backbone of your organization. But how do you make sure they’re fully engaged, aligned with your mission, and ready to step up when needed? That’s where board surveys come in.

Why Survey Your Board?

Board surveys aren’t just another box to check off your to-do list—they’re a powerful tool to assess how your board is functioning and how you can make it better. A well-crafted survey provides valuable insights into board members’ perceptions, identifies areas for improvement, and helps set a path toward becoming a high-performing board. Think of it as a diagnostic tool for the health of your board. When done right, surveys can reveal where the wheels are coming off before the whole thing crashes.

What Should Your Board Survey Ask?

When you’re crafting your nonprofit board survey, it’s tempting to stick to the basics: “Do you attend meetings regularly?” or “Are you satisfied with your role on the board?” But let’s be honest—these questions won’t spark the kind of feedback that leads to meaningful change. We need to dig deeper. Below are some categories and specific questions that will help you get to the heart of what’s really going on in that boardroom.

1. Board Engagement and Participation
   • How often do you feel fully prepared for board meetings?
   • Do you feel your voice is heard during discussions?
   • What barriers prevent you from being more engaged with the organization?
2. Board Roles and Responsibilities
   • Are the roles and responsibilities of board members clear and well-defined?
   • Do you feel that your skills and expertise are being utilized effectively?
   • How comfortable are you with your understanding of the organization’s mission, vision, and strategic plan?
3. Board-Executive Director Relationship
   • How would you describe the relationship between the board and the executive director?
   • Do you feel that the executive director provides the board with the information needed to make informed decisions?
   • What suggestions do you have for improving communication between the board and executive director?
4. Fundraising and Financial Stewardship
   • How comfortable are you with your role in fundraising?
   • Do you feel adequately trained to participate in financial oversight?
   • How confident are you in the organization’s financial health?
5. Board Meetings
   • Are board meetings structured in a way that maximizes your time and input?
   • Do you feel that meetings are focused and productive?
   • What would you change about the way board meetings are conducted?
6. Board Dynamics and Culture
   • How would you describe the culture of the board? (Inclusive? Collaborative? Competitive?)
   • Are there any conflicts or tensions among board members that need addressing?
   • Do you feel a sense of camaraderie and shared purpose with other board members?
7. Personal Experience and Satisfaction
   • Are you satisfied with your overall experience as a board member?
   • What’s one thing that would make your board service more fulfilling?
   • Would you recommend serving on this board to others?

How to Use the Survey Results

You’ve sent out the survey, and now you’re staring at a pile of data. The key is not just to collect the feedback but to act on it. Start by sharing the results with the board, discussing key takeaways, and setting clear, actionable steps to address any issues that arise. Remember, transparency is your friend here. Your board members will appreciate knowing that their feedback isn’t just vanishing into the ether.

Final Thoughts: Make It Routine

One survey isn’t going to magically fix all your board issues. Make surveys a regular part of your board’s annual routine. Use them to track progress, celebrate successes, and course-correct when needed. Remember, the goal is not perfection; it’s continuous improvement. Your board deserves that, and so does your mission.

So, let’s get those survey questions out there, listen closely to what your board is telling you, and work together to build a board that’s not just functional but fabulous. Because a great board doesn’t just happen—it’s cultivated, nurtured, and, yes, sometimes nudged along with the right questions.

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