Running a nonprofit can often feel like juggling on a unicycle—there’s never a dull moment, but there’s always something precarious about to tip. One of the most essential yet overlooked elements of this balancing act is your board of directors. These individuals aren’t just names on a roster; they’re the backbone of your organization. But how do you make sure they’re fully engaged, aligned with your mission, and ready to step up when needed? That’s where board surveys come in.

Why Survey Your Board?

Board surveys aren’t just another box to check off your to-do list—they’re a powerful tool to assess how your board is functioning and how you can make it better. A well-crafted survey provides valuable insights into board members’ perceptions, identifies areas for improvement, and helps set a path toward becoming a high-performing board. Think of it as a diagnostic tool for the health of your board. When done right, surveys can reveal where the wheels are coming off before the whole thing crashes.

What Should Your Board Survey Ask?

When you’re crafting your nonprofit board survey, it’s tempting to stick to the basics: “Do you attend meetings regularly?” or “Are you satisfied with your role on the board?” But let’s be honest—these questions won’t spark the kind of feedback that leads to meaningful change. We need to dig deeper. Below are some categories and specific questions that will help you get to the heart of what’s really going on in that boardroom.

1. Board Engagement and Participation
   • How often do you feel fully prepared for board meetings?
   • Do you feel your voice is heard during discussions?
   • What barriers prevent you from being more engaged with the organization?
2. Board Roles and Responsibilities
   • Are the roles and responsibilities of board members clear and well-defined?
   • Do you feel that your skills and expertise are being utilized effectively?
   • How comfortable are you with your understanding of the organization’s mission, vision, and strategic plan?
3. Board-Executive Director Relationship
   • How would you describe the relationship between the board and the executive director?
   • Do you feel that the executive director provides the board with the information needed to make informed decisions?
   • What suggestions do you have for improving communication between the board and executive director?
4. Fundraising and Financial Stewardship
   • How comfortable are you with your role in fundraising?
   • Do you feel adequately trained to participate in financial oversight?
   • How confident are you in the organization’s financial health?
5. Board Meetings
   • Are board meetings structured in a way that maximizes your time and input?
   • Do you feel that meetings are focused and productive?
   • What would you change about the way board meetings are conducted?
6. Board Dynamics and Culture
   • How would you describe the culture of the board? (Inclusive? Collaborative? Competitive?)
   • Are there any conflicts or tensions among board members that need addressing?
   • Do you feel a sense of camaraderie and shared purpose with other board members?
7. Personal Experience and Satisfaction
   • Are you satisfied with your overall experience as a board member?
   • What’s one thing that would make your board service more fulfilling?
   • Would you recommend serving on this board to others?

How to Use the Survey Results

You’ve sent out the survey, and now you’re staring at a pile of data. The key is not just to collect the feedback but to act on it. Start by sharing the results with the board, discussing key takeaways, and setting clear, actionable steps to address any issues that arise. Remember, transparency is your friend here. Your board members will appreciate knowing that their feedback isn’t just vanishing into the ether.

Final Thoughts: Make It Routine

One survey isn’t going to magically fix all your board issues. Make surveys a regular part of your board’s annual routine. Use them to track progress, celebrate successes, and course-correct when needed. Remember, the goal is not perfection; it’s continuous improvement. Your board deserves that, and so does your mission.

So, let’s get those survey questions out there, listen closely to what your board is telling you, and work together to build a board that’s not just functional but fabulous. Because a great board doesn’t just happen—it’s cultivated, nurtured, and, yes, sometimes nudged along with the right questions.

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Running a nonprofit isn’t for the faint of heart. It’s like captaining a ship in choppy waters, trying to steer toward your mission while keeping the crew (staff, board members, volunteers) motivated and not seasick. And let’s not forget juggling all the hats—visionary, strategist, fundraiser, and sometimes even cheerleader-in-chief. But here’s the secret sauce: even when the seas are rough, a great leader doesn’t just hold the wheel. They inspire, strategize, and even make a little magic happen. So, how do you become the kind of leader your nonprofit needs? Grab your life jacket, and let’s dive into the top tips for leading with heart, smarts, and a healthy dose of humor.

1. Know Your Why: Staying Mission-Driven as a Nonprofit Leader

Your nonprofit’s mission is the North Star, the lighthouse guiding you home. But leading a nonprofit is like navigating fog—there are days when the goal is clear, and others when you can barely see the horizon. When you’re deep in the weeds of grant reports, staff turnover, and the latest funding crisis, it’s easy to lose sight of the big picture.

Pro tip: Regularly remind your team why you all signed up for this wild ride. Host mission moments at staff meetings, celebrate wins (big and small), and keep those client success stories front and center. When everyone is connected to the “why,” the work feels a lot less like a grind and more like a purpose-driven adventure.

2. How to Build a Strong Nonprofit Board That Supports You

Ah, the board of directors—a blessing and a curse all rolled into one. A strong board is your secret weapon; a disengaged one is dead weight. You need a board that’s not just filling seats but actively rowing the boat with you.

Action step: Set clear expectations right from the start. Board members should know their roles aren’t just honorary; they’re hands-on. Ask them to help open doors, make introductions, and yes, fundraise. Don’t be afraid to have the tough conversations when they’re not meeting expectations.

3. Leading a Nonprofit with Empathy: Why It Matters

The best nonprofit leaders aren’t just smart—they’re empathetic. Your team looks to you in moments of crisis, and they need to see a leader who cares about them as people, not just as cogs in the organizational machine. That means being approachable, listening (really listening), and showing vulnerability. Yes, vulnerability. It’s okay to admit when you don’t have all the answers (because who does?).

Quick tip: Start your meetings by checking in with your team. Ask how they’re doing—not just as employees but as humans. Your staff is juggling a lot, and showing that you care goes a long way. Empathy is the glue that keeps the team together, especially when things get rocky.

4. How to Innovate as a Nonprofit Leader and Drive Change

Running a nonprofit is like being in a constant state of adaptation. There’s always a new challenge, a new hurdle, and a new opportunity to make an impact. But here’s the thing: great leaders don’t just react; they innovate. They see opportunities where others see roadblocks.

Try this: Schedule time for big-picture thinking. It’s easy to get sucked into the day-to-day, but blocking out time to brainstorm new ideas, explore partnerships, or reimagine a program can open doors you didn’t even know existed. Encourage your team to bring their craziest ideas to the table—you never know what might turn into the next big thing.

5. Fundraising Leadership: How Nonprofit Leaders Can Get Everyone Involved

Let’s face it: fundraising is the heart and soul of your nonprofit. Without it, the ship doesn’t sail. But here’s the kicker—fundraising isn’t just the job of the development team; it’s everyone’s responsibility, including yours. And it’s your job to make it less about begging and more about inviting people to join a movement.

Leadership hack: Be the chief storyteller. No one should be able to talk about your nonprofit’s impact better than you. Use your platform to share stories, rally support, and make the case for why your cause matters. And don’t forget to coach your board and staff to do the same—when everyone becomes an ambassador, the fundraising magic happens.

6. Celebrating Wins and Learning from Losses in Nonprofit Leadership

In the nonprofit world, wins are often hard-fought and hard-won, so when you get one, celebrate like you just found buried treasure. But equally important are the losses—the grant that didn’t come through, the program that didn’t hit the mark. Great leaders own the failures, learn from them, and use them as fuel for the next challenge.

Real talk: Create a culture of learning, not blame. When something doesn’t go as planned, debrief with your team, identify what went wrong, and make a plan to improve. Every loss is just another chapter in your success story.

Final Thoughts: Nonprofit Leadership Tips for Navigating Challenges

Leading a nonprofit is one of the toughest jobs out there, but it’s also one of the most rewarding. You’re the captain of a ship that’s making real change in the world, and that’s no small feat. Stay true to your mission, lead with heart, and never be afraid to chart a new course. Because at the end of the day, the best leaders don’t just steer the ship—they make everyone onboard feel like they’re part of something bigger than themselves.

And that, my friend, is how you navigate the stormy seas of nonprofit leadership.

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